Terms of Use

Welcome to ALL MART.

This document is an electronic record in terms of the Information Technology Act, 2000 and published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of ALL MART marketplace platform - www.allmart.com or allmart.com (hereinafter referred to as "Platform").

The Platform is owned by ALL MART Private Limited, having its registered office (experience store) at Ground Floor, Building #1, New Rajiv Gandhi Bus Terminal, Kechery, Guruvayoor Road, Thrissur 680501, India, and its operational office (experience store) at ALL MART, Ground Floor, 18/2 2nd Cross, 2nd Main, Maruthi Nagar, Near Ayyappa Temple, Madiwala, Bangalore 560068, India, and IT Operational Office at 1st Floor, AJ TOWER, Near Kazhakkootam Elevated Highway Entry Gate, Kazhakoottam, Thiruvananthapuram 695582, India.

Your use of ALL MART and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to ALL MART, including the applicable policies which are incorporated herein by way of reference. By mere use of ALL MART, You shall be contracting with ALL MART Designs Private Limited, the owner of the Platform. These terms and conditions, including the policies, constitute Your binding obligations with ALL MART.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Platform by providing data while registering on the Platform as a Registered User. The term "ALL MART," "We," "Us," "Our" shall mean ALL MART Designs Private Limited and its affiliates.

When You use any of the services provided by Us through the Platform, including but not limited to (e.g., Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add, or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by ALL MART Policies including but not limited to Privacy Policy as amended from time to time.

1. User Account, Password, and Security:

If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current, or incomplete, We shall have the right to indefinitely suspend or terminate or block access to your membership on the Platform.

You agree to immediately notify ALL MART of any unauthorized use / breach of your password or account and ensure that you exit from your account at the end of each session.

2. Services Offered:

ALL MART provides a number of Internet-based services through the Platform. One such Service enables Users to purchase original merchandise such as clothing, footwear, and accessories from various fashion and lifestyle brands (collectively, "Products"). The Products can be purchased through the Platform through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference). It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged, or if the original tags are missing, the user’s return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and ALL MART assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and ALL MART assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.

ALL MART does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

3. Platform for Transaction and Communication:

The Users utilize to meet and interact with one another for their transactions on the Platform. ALL MART is not and cannot be a party to or control in any manner any transaction between the ALL MART' Users. Henceforward:

All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period, and mode of delivery, warranties related to products and services, and after-sales services related to products and services. ALL MART does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.

ALL MART does not make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform.

ALL MART is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. ALL MART cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Platform.

At no time shall ALL MART hold any right, title, or interest over the products nor shall ALL MART have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers.

The ALL MART is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. ALL MART is only providing a platform for communication and it is agreed that the contract for the sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall ALL MART hold any right, title, or interest over the products nor shall ALL MART have any obligations or liabilities in respect of such contract. ALL MART is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable, or back ordered.

Pricing on any product(s) as is reflected on the Platform may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).

You release and indemnify ALL MART and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the ALL MART and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, ALL MART cannot take responsibility or control the information provided by other Users which is made available on the Platform.

4. User Conduct and Rules on the Platform:

You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, update or share any information which:

• Belongs to another person and to which You do not have any right to.
• Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever.
• Is misleading in any way.
• Involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming."
• Promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous.
• Infringes upon or violates any third party's rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity.
• Contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page).
• Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses.
• Contains video, photographs, or images of another person (with a minor or an adult).
• Tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend requests, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users.
• Interferes with another USER's use and enjoyment of the Platform or any other individual's User and enjoyment of similar services.
• Infringes any patent, trademark, copyright, or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products.
• Violates any law for the time being in force.
• Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or insults any other nation.

A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met:

• Users don't reply to the payment verification mail sent by ALL MART.
• Users fail to produce adequate documents during the payment details verification.
• Misuse of another User's phone/email.
• Users use an invalid address, email, and phone no.
• Overuse of a voucher code.
• Use of a special voucher not tagged to the email ID used.
• Users return the wrong product.
• Users refuse to pay for an order.
• Users involved in the snatch and run of any order.
• Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to ALL MART.

ALL MART may cancel any order that classifies as 'Bulk Orders'/'Fraud orders' under certain criteria at any stage of the product delivery. An order can be classified as 'Bulk Order'/'Fraud Order' if it meets with the below-mentioned criteria, and any additional criteria as defined by ALL MART:

• Products ordered are not for self-consumption but for commercial resale.
• Multiple orders placed for the same product at the same address, depending on the product category.
• Bulk quantity of the same product ordered.
• Invalid address given in order details.
• Any malpractice used to place the order.

ALL MART does not facilitate business-to-business transactions between Sellers and business customers. You are advised to refrain from transacting on the Platform if You intend to avail the benefits of input tax credit.

You shall not use the Platform for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuse any policy and rules of the company and interrupt or cause to interrupt, damage the use by other Users of ALL MART.